Support
Does Parlak work offline?
Yes. All decks, audio, Show mode, your passport and missions work in airplane mode. Only "What's near me?" needs an internet connection.
A card has no sound
Parlak uses the voices on your iPhone. For some languages (for example Estonian or Finnish) you may need to download a voice: Settings › Accessibility › Spoken Content › Voices. You can always use the pronunciation line and Show mode.
AI cards are not available
AI cards are made on your device and need iOS 26 with Apple Intelligence turned on. On other devices you can still use all ready-made cards and add your own cards. If a translation language isn't installed, download it in Settings › Apps › Translate.
I bought something but it's locked
Open Parlak › Settings › Restore purchases, signed in with the same Apple Account you bought with.
How do I cancel Parlak Pro?
Settings › your name › Subscriptions › Parlak. Cancel at least 24 hours before the renewal date.
A phrase is wrong
Open the card and tap "Something wrong with this card?" at the bottom. Thank you — it helps everyone.
Location and nearby alerts
Location is optional. Stamps are verified on your device. Nearby alerts are off by default and can be turned off in Parlak › Settings. See the Privacy Policy.